Terms and Conditions

Welcome to Genuine Human! We appreciate your interest in our products. Before you proceed with your purchase, please carefully read and understand the following terms and conditions:

1. Acceptance of Terms

By accessing or using Genuine Human’s website and purchasing our products, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website or make a purchase.

2. Product Information

We strive to provide accurate and up-to-date information regarding our products, including descriptions, prices, and availability. However, we do not warrant the accuracy, completeness, or reliability of any information on our website. We reserve the right to modify the content at any time without prior notice.

3. Orders and Payments

a. By placing an order on our website, you confirm that you are at least 18 years old or are using our website under the supervision of a parent or legal guardian.

b. All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason, including but not limited to product availability, errors in product information, or suspicion of fraudulent activity.

c. Prices for our products are listed in US Dollars and are inclusive of applicable taxes. Shipping charges are additional and will be displayed during the checkout process.

d. Payment must be made in full at the time of placing an order. We accept various payment methods. You can view our options at checkout. Your payment information is securely processed, and we do not store any credit card details.

4. Shipping and Delivery

a. Please refer to our Shipping Policy for information on shipping methods, delivery times, and associated costs.

b. While we strive to meet delivery timelines, we are not responsible for delays caused by external factors, such as weather conditions, customs processing, or courier service issues.

5. Returns and Exchanges

Please review our Returns and Exchanges Policy for details on how to return or exchange a product. We only accept returns within 5 days from the date of delivery.

6. Intellectual Property

All content on the Genuine Human website, including but not limited to text, images, logos, and graphics, is the property of Genuine Human and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Atlanta, Georgia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Atlanta, Georgia.

Our customer service is available during the following hours [12pm -7pm, Monday-Friday]. Please expect a response within 24hr-48hr. For all tracking inquiries, please combine your questions into one message.

Thank you for choosing Genuine Human! We appreciate your business.